Terms and conditions
The terms and conditions are set by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 in England. Please read them carefully before making a booking.
Your Application for a place in the Course is an offer to us to enter into a contract subject to this terms. We can accept or decline your Application at our discretion. Your offer is accepted when we send you written confirmation that your Application is accepted.
You agree to:
- not to share log in details or content of courses with any third parties.
- not use any audio or visual recording equipment during classes.
Fees and payment
Courses: The Fees are published on the website and are payable when you submit the booking form. Fees can be paid online, by bank transfer or by cheque, made payable to Assembly 21. Our bank details are available on request. If we do not accept your booking, we will refund you without delay. If you do not pay the Fees according to this terms you will not be entitled to start the Course.
Tuition: Once the tuition is agreed we will send you an invoice that can be paid by bank transfer or by cheque, made payable to Assembly 21. Your booking is confirmed once we receive payment. When training is ongoing, we will send the invoice monthly in advance. Payment is due at least one week before the first lesson of the month is due. Tuition carries on unless you give a Termination Notice with sufficient time (at least one-week), otherwise we will assume that you wish to continue and you will be charged for the lessons arranged.
Your legal cancellation rights
If you are a consumer entering into the Contract for purposes mainly outside a business then you have the legal right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel the Contract within 14 days (the “Cancellation Period”) without giving any reason. The Cancellation period will expire 14 days after the date of our Confirmation.
Other cancellation rights
You may cancel the Contract after the 14 days Cancellation Period but at least 28 days before the Course starts by giving us written notice. You will be entitled to a full refund of the fees paid, less £30 administrative charge.
If you give us notice to cancel the Contract outside the Cancellation Period and within less than 28 days before the Course starts, you will not be entitled to a refund, as stated by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Tuition: Sessions can be rescheduled for an alternative date if the client provides a minimum of 48 hours notice. You can reschedule 40% of the sessions agreed per month.
Non-attendance at classes or practical sessions does not entitle you to refunds, extra tuition or a transfer.
You agree to provide the right information for the the trainer to prepare the lessons.
You agree to respect that the trainer is engaged to educate and not to complete work on your behalf.